Empowering Users: Technical Manuals and Visual Systems for Truper

Communication
Educational and Training Material Design
Completed / Built / Company

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This long-term project for Truper, Latin America’s largest tool manufacturer, focused on the complete redesign and development of their instruction manuals to make them clearer, more accessible, and user-centered.
From 2012 to 2023, I was responsible for transforming technical reference documents into finalized, ready-to-publish instruction manuals in PDF format. Over this period, I developed more than 500 manuals, each of them designed entirely in Adobe Illustrator — an unconventional choice that allowed for tight integration between layout and illustration, and enabled full control over structure, detail, and consistency.
The process involved:
• Redesigning the manuals’ layout and structure to enhance readability and ease of use.
• Identifying and developing the necessary visual content: technical illustrations, infographics, and icons tailored to each product.
• Ensuring technical accuracy while making procedures intuitive for non-expert users.
• Standardizing visual language and workflows for multilingual adaptation across diverse markets.
The challenge was not only to make each manual clear and practical, but also to ensure that the same quality and consistency was maintained from the first manual to the five-hundredth. This required a high level of systematization, both in the creation of illustrations and in the layout logic — defining a design language that could scale across product families without losing precision or clarity.
Technical illustration played a central role in the project. Using detailed isometric and orthogonal views, mechanical concepts and operational procedures were translated into visual instructions that could be understood at a glance — even without reading the text. But beyond accuracy, each illustration was crafted to be visually engaging and easy to interpret, proving that technical drawing can—and should—combine clarity with aesthetic value. It’s not only about precision, but about creating visuals that guide the user naturally and intuitively.
My motivation for this project came from my own experience as a user. I’ve always enjoyed working with tools, but I’ve also experienced the frustration of poorly designed manuals that confuse more than they help. With this in mind, I approached each manual with a focus on empathy and usability, aiming to empower users to feel confident and capable in using their tools safely and effectively.
This project demonstrates how communication design can make a real difference in technical environments — turning a traditionally overlooked area into a strategic touchpoint for brand trust, user education, and product satisfaction. It highlights an innovative application of information design and visual thinking in a space where communication is essential but often neglected.
Disciplines:
Technical Illustration and Infographic Design
Educational and Training Material Design
Information and Data Visualization
Print and Editorial Design
Custom and Bespoke Communication Projects
GYG TECH GRAPHICS SL
GyGinfographics is the creative identity of the Spanish company GYG TECH GRAPHICS SL, founded and directed by designer Francisco Javier González y GarcÃa, born in Mexico and based in Seville, Spain. With over 20 years of experience, Francisco specializes in turning complex engineering, technology, and repair concepts into accessible visual tools through his signature isometric vector illustration style.
The studio creates technical graphics, infographics, and visual communication systems that bridge technical knowledge and user understanding. Clients include Truper, iFixit, IEEE Spectrum, Daikin, and Tenstorrent.
His work is present—often discreetly and behind the scenes—in projects around the world, where clarity and problem-solving matter more than visibility.
Dribbble account: https://dribbble.com/GyGinfographics